Shipping & Returns

We ship worldwide.

Ships in 1–3 business days, then arrives in about 7–15 business days.

We email you a tracking number as soon as your order ships.

Shipping is free on every order worldwide, with no minimum spend.

Orders are dispatched from our fulfillment partner in China.

Duties and taxes are included in the price you pay (delivered duty paid). You will not be asked to pay anything extra on delivery.

Not happy? You have 30 days from delivery to return it. Email us your order number and we'll send return instructions; your refund goes back to your original payment method once the return arrives.

Items should be unused and in their original packaging. For change-of-mind returns, return shipping is paid by the customer.

If anything arrives damaged or faulty, email us a photo within 30 days of delivery and we'll send a free replacement or a full refund. No need to send it back.

Every Noctura piece comes with a 1-year warranty against defects. If it stops working under normal use, email us your order number and we'll send a free replacement.

Approved refunds go back to your original payment method within 5 business days. Your bank may take a few extra days to show it.